Use SIPStack tracing on Skype for Business Server (All Levels and All Flags) to try and determine why integration failed.Įnsure that the server or servers you are using are not in the Known Server List twice. Review the steps taken to integrate from start to finish. If either the Logging or the InstantMessaging folders do not exist that indicates that integration has failed. If instant messaging does not appear to be working then, on the mailbox server, look for log files in the folder C:Program FilesMicrosoftExchange serverV15LoggingOWAInstantMessaging. Get-CsSite | Select-Object DisplayName, SiteID

To find my Skype for Business site ID I run: In my test environment, I will need to get my Skype for Business Site ID and then run a command to create a trusted application pool. I must create a Skype for Business Server trusted application pool and a trusted application associated with Outlook Web App that will add the Exchange 2013 server to the Known Servers List.

(This assumes that the server in question is hosting a SipName UM dial plan.) Skype for Business Server 2015 can autodiscover any Exchange servers that host a SipName UM dial plan and create a Known Server List. If you have installed the Microsoft Exchange Unified Messaging Call Router service and the Microsoft Exchange Unified Messaging service on the same computer then there is no need to create a trusted application pool for Outlook Web App. HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesMSExchange OWAInstantMessagingImplementationDLLPath

You can do this by looking for the existence of the following registry value: You must verify that the Unified Communications Managed API 4.0 Runtime has been installed in your Microsoft Exchange Server 2013 backend server. Here are a couple of things to know before starting: Integrating Skype for Business Server and Outlook Web App adds instant messaging and presence to Outlook Web App and enables your unified contact list to be shared between Outlook Web App and Skype for Business.Īfter server-to-server authentication is in place ( check another post of mine here) we then can enable Instant Messaging from OWA

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